This notice explains how Clean Slate (UK) Ltd (“Clean Slate”, “we”, “us”) uses personal information about people who visit our website, contact us, or deal with us as customers, prospective customers or suppliers.
Clean Slate (UK) Ltd is the controller of that information. We are a company registered in England and Wales, company number 02994105, with our registered office at Unit 1, Raynesway Park Drive, Derby, DE21 7BH. We are registered with the Information Commissioner’s Office under number ZA377896.
For any question about this notice or your information, contact us at:
This notice does not cover our own staff or job applicants, who receive separate notices.
We collect business contact information and the details needed to quote for and deliver our services. We do not seek sensitive information through the website and ask that you do not send it.
We do not make decisions about you based solely on automated processing.
UK data protection law requires us to have a lawful basis for each use. Ours are set out below.
Where we rely on legitimate interests, we have weighed our interests against yours. You can ask us for details of that assessment, and you can object at any time (see section 8).
We may send occasional emails about our cleaning and facilities services to people at organisations we have met, visited or quoted for, or that we think may need our services. Every email will identify Clean Slate and include a simple way to unsubscribe.
We do not sell or share your details with other organisations for their own marketing.
Our website uses cookies and similar technologies. Apart from those strictly needed for the site to work, we only set them if you agree through our cookie banner.
We do not use advertising cookies or use analytics to identify individual visitors.
You can change your choices at any time using the cookie settings link at the foot of each page, or through your browser settings. Blocking some cookies may stop parts of the site, such as maps and videos, from working. The banner lists the individual cookies and how long each one lasts.
We share information only where needed for the purposes in section 3, with:
We use Claude, an AI assistant provided by Anthropic, to help our staff draft documents and review information, which may sometimes include your business contact details or correspondence. We use it under business terms in which Anthropic acts as our processor and does not use our data to train its models. Our staff remain responsible for checking its output, and it does not make decisions about you.
Some providers, such as Google, Microsoft and Anthropic, may process information outside the UK, including in the United States. Where they do, we rely on UK adequacy regulations (including the UK–US data bridge) or the ICO’s International Data Transfer Agreement or Addendum to protect it. Contact us for more detail.
We keep information only as long as we need it, then delete or anonymise it. Our periods are:
We use appropriate technical and organisational measures to protect your information, including access controls, secure systems and staff confidentiality obligations. Our service providers must protect it in the same way.
You have the right to:
Some rights have exceptions. To use any of them, contact us using the details in section 1. We will respond within one month and do not normally charge.
If you are unhappy with how we have handled your information, please tell us first at privacy@clean-slate.co.uk or by post. We will acknowledge your complaint within 30 days, look into it and tell you the outcome.
You can also complain to the Information Commissioner’s Office:
We may update this notice from time to time. The latest version will always be on this page.
Clean Slate are the only commercial cleaning company to offer a triple guarantee service. If we fail to live up to our promises, just tell us when you want us to finish and we will go. Without penalty.
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